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Adult Social Care Glossary, v 0.41

Active listening

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Plain English definition
Think Local Act Personal (TLAP) Jargon Buster

A way of listening that enables you to be fully heard, especially if you have dementia or difficulties with communication. Someone who is actively listening to you will be making eye contact, not interrupting, giving you their full attention, not doing other things, and checking with you that they understand what you are saying.

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