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Definition or reference in secondary legislation
The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Reg. 20

(7) In this regulation-- 'apology' means an expression of sorrow or regret in respect of a notifiable safety incident
Definition
CQC Glossary of terms used in the guidance for providers and managers

An expression of sorrow or regret in respect of a notifiable safety incident.
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