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Definition or reference in Statutory Guidance
Care and Support Statutory Guidance, Annex J (Glossary)
Department of Health and Social Care

This is something that the law says that someone (in this case, usually a local authority) must do, and that if they do not follow may result in legal challenge.

Plain English definition
Think Local Act Personal (TLAP) Jargon Buster
Think Local Act Personal

In relation to a public organisation such as your local council, duties are things that the law tells the organisation it must do. (Services that the council has a duty to arrange or provider are known as 'mandatory' services.) With regard to care and support, your council has a duty to assess your needs, arrange care and support if you are entitled to it, and provide you with information about what care and support is available.

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