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Adult Social Care Glossary, v 0.41


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Plain English definition
Think Local Act Personal (TLAP) Jargon Buster

A way of solving disputes or disagreements without going to court. It involves meeting with the person you have a disagreement with, alongside a mediator who is a trained, independent person. The aim is to find something you can agree on. Mediation can take place between family members, or between an individual or family and a care professional.

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