NHSmail is a secure email service approved for sharing sensitive information (normal internet email is not considered secure). Microsoft Teams is currently part of the NHSmail package. NHSmail is free to all adult social care providers.

There is a temporary waiver (let) in place on the requirement to complete the Entry Level of the Data Security and Protection Toolkit in order to access NHSmail or use video conferencing using Microsoft Teams. All social care providers using NHSMail must register with the toolkit (i.e. sign up and provide contact details) by 30th September 2020. There is already Quick Access to NHSmail guidance to assist all adult social care providers to obtain free access to NHSmail/Microsoft Teams.