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Performance rating

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Plain English definition
Think Local Act Personal (TLAP) Jargon Buster

A judgement about how good a particular service or organisation is, or how well it does something, to help you compare services and make a choice. It is usually given as a single description such as 'outstanding' or 'inadequate', or sometimes a number of stars. Organisations that provide care have to display the performance rating they are given by the Care Quality Commission so that people can see it.

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