CQC Glossary of terms used in the guidance for providers and managers
In Regulations 9, 11 and 17, "relevant person" means the person using a service and/or any person who must be consulted when providing person-centred care to a person using a service. Where an adult who uses a service lacks the capacity to make a decision about their care, this would include any person acting lawfully on their behalf under the Mental Capacity Act 2005, such as with authority given by an advance decision to refuse treatment, Lasting Powers of Attorney for health and welfare containing the relevant clauses, or a Court appointed Deputy. Where a person using a service is subject to the Mental Health Act 1983, it would include any person with the authority to determine care. Where a person using a service is under 16 and not competent to make a decision about their care, this would include any person with parental responsibility or other legal authority (such as a local authority having a care order), or other recognised family member, carer or advocate.