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Adult Social Care Glossary, v 0.41

Single point of contact

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Definition
NICE Guideline NG211 - Rehabilitation after traumatic injury

A single point of hospital contact following discharge may be a key worker, trauma coordinator or a rehabilitation coordinator, or it may simply be a link to a unit, team or person that formed part of the person's rehabilitation care while in hospital. The point of contact may not be able to offer advice directly but can seek information and input from others if this is needed for a defined period post-discharge.

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