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Adult Social Care Glossary, v 0.41

Three Conversations

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The '3 conversations' model is an innovative approach to needs assessment and care planning. It focuses primarily on people's strengths and community assets. It supports frontline professionals to have three distinct and specific conversations.

The first conversation is designed to explore people's needs and connect them to personal, family and community sources of support that may be available.

The second, client-led, conversation seeks to assess levels of risk and any crisis contingencies that may be needed, and how to address these.

The third and final conversation focuses on long-term outcomes and planning, built around what a good life looks like to the user, and how best to mobilise the resources needed (including personal budgets), and the personal and community assets available.

For further information, visit the Partners 4 Change website.

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