top of page


Data descriptor
Digitising Social Care Glossary, v0.0.3
Digitising Social Care

Any person unable to take care of themselves or protect themselves from exploitation or at higher risk of illness.

Financial Conduct Authority
Financial Conduct Authority

A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm - particularly when a firm is not acting with appropriate levels of care.

[The FCA has an excellent guidance document available via the link.]

Source: Stakeholder discussions

Investigate programme to include vulnerability flags on NHS records

Use instead of
Consider using instead
See also
Parent of
Child of
bottom of page