In a Meeting

 DDaT (digital, data and technology) 


We are  shaping and delivering innovation  and  transformation  strategies.


We translate these into practical digital programmes that are helping clients to overhaul their legacy IT systems, strengthen their cyber security, improve capability. All this helps to ensure you can better leverage data and emerging technologies to design and deliver citizen-centric services.

We can work with you to:

  • Understand your current performance: We help organisations understand where they are heading, the strategic direction and priorities and use a range of discovery tools to aid understanding of your current performance.

  • Design and innovate: Using user-centred Agile design principles, we co-design services that really work and that we can work with you to implement.

  • Develop your capabilities: We can enable the successful transition to future service operation and solutions implementation.  This may include: helping you structure and resource your programme in the best way, supplementing your team and/or transferring skills, methodology and tools.

  • Deliver your future service and new ways of working: By working alongside you,  we can help you transition to new ways of working through the implementation of new operating models, processes, organisation structures, ICT solutions, and skills and capabilities.

 Digital, data and technology (DDaT) 

 key service areas 




Digital and




 Our work in DDaT 

Essex County Council

A change of Executive Director responsibility and the introduction of a new Director responsible for IT highlighted areas for improvement for Essex County Council in the Digital Transformation Programme. We took the programme through a root and branch review, assessing the overall governance model, performing full assurance on all live projects, took stock of all activities that had not started, as well as financial reviews of the business case and end-to-end programme deliver-ability. Read the full case study here

Folkestone & Hythe District Council

Council, with three other councils, established East Kent Housing (EKH). In February 2020, a decision to break up EKH was made by councillors at all four councils following a consultation with tenants across the East Kent area. Part of this break up and subsequent move to bring operations into each of the four councils included a change to the way the Single Housing System was hosted and managed by transferring services over to the system provider, leaving each council with their own version of the system.Socitm Advisory was requested to provide assurance on the supplier financial and contractual proposals to give Folkestone & Hythe District Council officers and councillors the confidence to select the right choice and way forward. Read the full case study here

Guildford Borough Council

Guildford Borough Council suffered from a lack of investment in ICT for several years, resulting in technology that was not suitable for current business requirements and was approaching end of life. This position did not support the Council’s priorities to transfer to a more modern way of working under the Future Guildford Programme.Socitm Advisory set out an approach and gained agreement to invest and support an accelerated approach to the technology refresh. Read the full case study here

National Lottery Heritage Fund

There was a strong appetite to digitise and professionalise the provision of IT services within the Fund, enabling the Fund to more ably distribute grants, work with communities to facilitate change and provide greater value for money. We performed a customer satisfaction survey across the organisation and performed an ICT review across IT systems and services, performing a full cost analysis and a detailed breakdown of costs that enabled the Fund to compare alternative IT service options in the market. We also mapped the business functions and capabilities to the applications and infrastructure in use to provide a common and accurate understanding of the existing estate. Read the full case study here

Our DDaT lead, Matthew Wallbridge, will be happy to help answer any of your questions about Digital, data and technology!

 Who to contact 

 Matthew Wallbridge, DDaT Director 
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Socitm Advisory have delivered at pace with strong, credible grounded advice to help us re-imagine our Technology

Services function

Jason Kitcat
Executive Director, ​Corporate Development​.  Council Essex County Council​