top of page
Wesbite 2022 Headers - WIX - housing.jpg

Digital and data
services for housing

We understand the challenges brought about by the current and emerging regulatory framework for housing. The introduction of a consumer regulation regime not only requires changes to processes and systems to collect and measure tenant satisfaction, but also changes to culture. A pro-active approach to managing consumer risk and giving customers a voice is needed. Continual feedback, KPI's and actionable insight are key to service improvements. 

 

We work across the sector, including for the Department of Levelling Up, Housing and Communities, for Regulators, and with Registered Providers across the UK. Our team has direct experience of operating at Board, Executive and delivery level within the sector. We also run the Housing Quality Network (HQN)'s national Innovation and Technology Hub, enabling us to share best practice , including technologies that can support improved customer service delivery and organisational effective ness and efficiency.

Our team covers a wide range of services, including:

  • Digital Strategy Development

  • Enterprise Architecture

  • System Reviews and Improvement Plans

  • Service and Business Process Reviews

  • System Specification and Selection (Spec&Select)

  • Business Change Management

  • Implementation Management

Asset 3background-min.png

Our work in the sector

Asset 367housing.png
Asset 3background-min_edited.png
Asset 225HQN_perspectiv esondigitalinhousing_cover.png

Read our white paper

We have produced our white paper in partnership with the Housing Quality Network (HQN) with current perspectives on digital in the housing sector, with interviews from industry leaders including in Digital Leadership, empowering tenants, re-thinking the tenant experience, smarter homes and smarter workplaces.

Read the white paper below:

Latest sector thought leadership

Asset 3generic-circle.png
Asset 12advisory.png

Socitm Advisory | June 2022

Social Housing Regulation Bill - Are your systems and data ready?

Read publication here >

Asset 3generic-circle.png
Merger-org.jpg

HQN | October 2021

Making mergers a success - how data and systems are at the heart of successful change

Read publication here >

Asset 3generic-circle.png
Asset 12advisory.png

Socitm Advisory | June 2022

Social Housing Regulation Bill - Are your systems and data ready?

Read publication here >

Asset 3generic-circle.png
Merger-org.jpg

Rochdale Council | October 2021

Making mergers a success - how data and systems are at the heart of successful change

Read publication here >

ICONS_2022_dark-85.png

Get in touch with our team

I agree for Socitm Advisory to keep and use my data as outlined in their Privacy Policy.

An error occurred. Try again later

Your content has been submitted

housingcontact
bottom of page