As pressures on public service revenue budgets continue, cyber risks increase and the need to balance customer-centric service delivery with efficiency grows, acting upon the Local Digital Declaration to #FixThePlumbing becomes more urgent.
Socitm Advisory are experts in digital transformation. We have experience of working with councils and public services UK wide to set the strategy for more efficient ICT and Digital delivery by creating and embedding modern ways of working, overhauling legacy IT systems, renegotiating contracts and sourcing arrangements, and improving their capabilities to deliver cost savings and an improved user experience.
Understanding your current performance
We help organisations understand their strategic direction and priorities using a range of discovery and benchmarking tools.
Design and innovate
We work with customers, staff and other stakeholders using agile principles to co-design efficient, responsive and reliable services, and achieve improved outcomes, including user satisfaction, better insight and savings.
New ways of working
Our specialist team can work with you to transition to, and embed, new ways of working in your organisation using service design, enterprise architecture, agile delivery, and organisational design and change.
Developing your capabilities
We believe in supporting organisations to 'grow their own' and work with customers to transfer knowledge through side-by-side delivery, formal training and coaching, reducing reliance on consultants over time, including business analysis, service design, architecture services, and more.
Four years on... how much of the plumbing really is 'fixed'?
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Our sister company, Socitm, discusses how much progress has actually been made towards fixing the plumbing as part of the Local Digital Declaration. And on reflection, do we need to do more to challenge ourselves to be more radical in our approach?
Local Digital Declaration
The Local Government Declaration is a collective ambition for local public services. The joint endeavour was initiated by the UK Department for Levelling Up, Housing and Communities (DLUHC), the Government Digital Service (GDS), and a collection of local authorities and sector bodies from across the UK.
We are proud to be supporting the Local Government Declaration, supporting our customers to help #FixThePlumbing in their own organisations.