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Improving service delivery through design

How to understand your customers and design brilliant services for them Delivering great service doesn’t have to come at a cost. In fact, designing effective and efficient services, that deliver the best customer experiences, can…

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Socitm Advisory announced as a ‘Leading Management Consultant’ 2024

Socitm Advisory has been ranked in the Sectoral Expertise: Public & Social Services category in the 2024 ‘Leading Management Consultancy’ list compiled by Financial Times and Statista. The annual list of the UK management consulting…

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Tackling technical debt and reshaping service delivery

In February, Socitm Advisory Principal Consultant, Luke Smith, hosted a Socitm webinar on ‘Tackling technical debt and reshaping service delivery’. In this presentation, he took a deep dive into technical debt and service delivery, looking…

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Proud to be ‘Menopause Friendly Workplace’ committed

Today, Socitm Advisory has received a badge of honour to show its commitment to becoming a ‘Menopause Friendly Workplace’. Ensuring colleagues feel supported at work is key to the way we do things at Socitm…

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Socitm public sector digital trends 2024

A collection created by our sister organisation, Socitm, collaboratively with LOLA and Major Cities of Europe, this series focuses on the digital and technology trends expected to make a significant impact in local public services and…

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A journey to becoming a data driven council… speaking to East Riding of Yorkshire Council

Listen to East Riding of Yorkshire Council and Socitm Advisory at Socitm’s President’s Conference 2023 about their experience of establishing a cloud-based data platform to kickstart the journey into being a data-driven organisation, and how…

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The best time to upgrade your ERP system for success

Changing your back office systems, like Enterprise Resource Planning (ERP), takes consideration. A reactive decision could leave your organisation with spiralling costs for implementation. But when is the right time to upgrade your solution? Is…

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Talking ‘tech’ jobs with women in Cornwall

This week Socitm Advisory colleagues have been showcasing careers in business consulting, participating in the digitalUPLIFT programme hosted in conjunction with Truro College, Penwith College and TEC Women. The skills development programme, digitalUPLIFT, has been…

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The art of achieving transformation balance

Why do so many digital transformations fail? 70% fail according to a Boston Consulting Group report.  They fail because they don’t have the commitment from the Senior Responsible Officer (SRO). They fail because they don’t…

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