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Contact Centre review
There had been little investment in the Contact Centre for the duration of the service desk contract and as a result, it needed to be modernised to take advantage of more up-to-date technology and working practices. Using our Socitm Digital Maturity Assessment (SDMA) we ran workshops, and provided the Council with a clear vision forward, transformation and modernisation guidance, and a prioritised roadmap.
Strategic review of adult social
care digital strategy and
We completed a strategic review of Norfolk County Council's adult social care to help them achieve in-year savings through digital transformation and investment in Assistive Technology.
Understanding Adult Social
Care digital maturity
We applied our Digital Maturity Framework to conduct a review of GCC's Adult Social Care digital transformation, and collected evidence through interviews with senior management, a series of workshops focussed on overarching themes, and by reviewing data and project documentation relating to each workstream.
Preparation for the future,
introducing more digital ways
Walsall Council have demonstrated true flexibility and responsiveness to change by successfully delivering the first phase of their major ERP Transformation Programme in July 2020. Discover how we have supported them on this journey.
When technology sets you free
We recently supported the National Lottery Heritage Fund with their modernisation from antiquated desk top systems and increased productivity throughout the Covid-19 pandemic as they transition to remote working.
Migrating from thin clients and
PCs to laptops, Windows 10,
Microsoft 365 and Microsoft
We supported Guildford Borough Council in their migration to Windows 10, Microsoft 365 and Microsoft InTune as well as modernising their devices. We set out an approach and gained agreement to invest and support an accelerated approach to the technology refresh, resulting in a solution which enabled positive changes.
Developing a strategic, regional
Estates is a key enabler of the overall STP strategy. We used a proven, three-step project methodology to deliver within a target timeline of four months including assurance and discovery of the information baseline, information analysis and options appraisals, and produced an STP estates plan for a 5-year period.
Single housing system
A decision in 2020 to break up East Kent Housing saw Socitm Advisory chosen to support one of these councils in assurance on the supplier financial and contractual proposals to enable Folkestone & Hythe District Council to confidently make the right choice and way forward for their Single Housing System.
Development of sustainability
outline business case
We recently supported Bedfordshire, Luton and Milton Keynes (BLMK) CCGs in partnership with South Central West Commissioning Unit (NHS SCWCSU) in the development of their STP plan, LDR and an OBC for a single region-wide interoperability platform, successfully delivering on time.
Supporting a portfolio of Social
We supported Essex County Council over a range of social care projects over an eighteen-month period on their Electronic Homecare Monitoring project.
Supporting a portfolio of
social care improvements
We led and supported a range of projects over an eighteen-month period for Essex County Council to realise improvements to their social care commitments including assurance for their Assistive Technology Pathfinder and review of their Technology Enabled Care landscape.
Market analysis and creating
investment cases for NHS FT
Private Patient Units
Working with six NHS Trusts we delivered a successful Private Patients Units options appraisal and investment case, including chairing the Network Healthcare Private Patients Conferences at The Kings Fund and Royal Society of Medicine.
Digital Pathfinder for urgent
We project managed the delivery of the Hurley Group and Oxleas Foundation Trust proof-of-concept project for an Urgent Care Centre through active engagement of staff and patients using eConsult to promote the new service, resulting in 20% of patients successfully diverting to using eConsult online.
Independent review of an
The London Borough of Tower Hamlets had an ongoing and problematic implementation of an Electronic Homecare Monitoring System (EHCM). We supported them with an independent state of stability and workforce satisfaction, and have them a number of solutions.
Supporting LGA and
NHS' response to Covid-19
We're committed to supporting our public services and communities during the current Covid-19 pandemic. We are proud to be working with the NHS and Local Government Association (LGA) in national initiatives that are focussed on bringing impactful digital innovations.