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Transformation
and change

Delivery large-scale organisation-wide transformation programmes, aligning the deployment of digital technologies with front-line and back office service improvement.

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Our transformation and change services and experience

Supporting production of a shared and agreed digital strategy, we work with senior stakeholders to develop a vision that the whole organisation can buy in to, whilst also providing your with a clear framework for action.

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Translating your strategy into a detailed design of your future state. Such work involves design at a number of levels: organisational design, technical architecture design, process design through customer journey mapping, and design of the skills and capabilities required in the future organisation.

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We support our clients through all aspects of their digital transformation: strategy creation, service redesign, and technology enablement.

Our work around programme definition, financial modelling of achievable savings and benefits, and in delivery of business cases has given our client's transformational programmes a firm foundation.

In other cases we have taken our clients further, fulfilling key

delivery roles by taking the management role and leading a

programme, or by providing both redesign expertise and

technical implementation roles. Our team works alongside

both the internal staff and external software vendors.